Thank you for choosing our kitchenware. To ensure you are informed about order processing, delivery, and after-sales service, please carefully read the following shipping terms.
Clearance Sale Information
Due to changing market conditions, rising operating costs, and sustained operating losses, we have decided to clear out existing inventory at a loss. This clearance event aims to liquidate stock quickly; therefore, quantities are limited, and items are available only while supplies last. Despite this, we will continue to process orders through our standard procedures and provide necessary after-sales support.
Shipping Origin
All orders are shipped from warehouses within the United States; we only process orders for locations within our supported delivery areas.
Order Processing Time
Orders are processed on the same day they are successfully submitted and paid for.
Brief delays in processing may occur due to special circumstances such as inventory verification, system maintenance, or peak order volumes.
Delivery Time
Once shipped, orders are expected to arrive within 2 days.
Actual delivery times may vary due to weather, holidays, logistics arrangements, or other force majeure factors.
Order Tracking
After an order has shipped, customers can check the delivery status using the order information provided on the website. If you have questions regarding the shipping progress, please feel free to contact customer service for assistance.
Return Policy
Customers may request a return within 30 days of receiving their items.
Returned items must be in good condition and meet the return criteria specified on the website.
Once a return request is approved, the return will be processed according to our standard procedures.
Refund Timeline
After the return is approved, the refund will be issued to the customer’s original payment account within 3 days.
The actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank or payment provider.
Important Note
As this is an inventory clearance sale, stock levels for some items may fluctuate rapidly. In the event of an out-of-stock situation, insufficient inventory, or an inability to ship an item, we will notify the customer promptly and issue a refund via the original payment method.
Thank you for your understanding and support. We hope you find kitchenware you love at great prices during this clearance event.